Return Timeframe
Return requests can be raised within 1 day from receiving the product. Requests submitted after this period will not be accepted.
Eligibility
A return or replacement may be requested within 1 day of delivery when an item is damaged in transit, defective, incorrect or materially different from its description. The item must be unused and returned with its original packaging, accessories, manuals and invoice.
Reporting an Issue
Contact us within 1 day of receiving the product and provide your order number, a clear description of the issue, and photographs or video of the product and packaging. Keep all packaging until the request has been resolved.
Non-Returnable Items
Opened ink or toner containers, used cartridges, customised items, clearance products and goods damaged by misuse, incorrect installation or improper storage are not eligible unless a manufacturing defect is confirmed.
Inspection and Replacement
Returned products are inspected after receipt. If approved, we will arrange a replacement of the same item where stock is available. If replacement is not possible, a refund or suitable alternative may be offered.
Refunds
Approved refunds are issued to the original payment method. Depending on your bank or payment provider, the amount may take 5–10 business days to appear. Original delivery charges are refundable only when the supplied item was defective, damaged or incorrect.
Return Shipping
We will provide return instructions after approving the request. Do not send an item without authorisation. Return shipping for an approved defective, damaged or incorrect product will be arranged or reimbursed by Techsnki.
Contact Us
Email sales@techsnki.com or call +91 92048 51311 with your order number.